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This store has earned the following certifications.
Fair Trade Certified: Produced in a Fair Trade Certified Facility
Ensure your product is built with the well-being of workers in mind. Our items are Fair Trade Certified, guaranteeing that the facilities where they're made prioritize worker welfare. This commitment reflects deeply in our product DNA.
Synthetic Fibre: Engineered for Enhanced Properties
Our synthetic fibres are designed to offer superior performance. They are engineered to provide a range of benefits, including durability, water resistance, and quick drying. These features make them ideal for various activities and conditions.
Multi-Use: High Performance for Diverse Needs
Our products are engineered with versatile high-performance designs. They are perfect for a variety of activities and conditions, whether you're hiking, camping, or simply exploring. The multi-use nature of our items ensures you get the most out of your purchase.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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